1625 Independent People

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Friday 18 August 2017

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Tuesday 1 August 2017

Receptionist Administrator

About us

1625 Independent People prevents youth homelessness in the South West and has been helping 16-25 year olds reboot their lives for over 30 years. With around 100 staff in four locations, we provided housing and support to around 2500 young people last  year.

We’re one of the brightest youth organisations in the South West, leaders in our field, no other organisation in the area has the same wealth of experience.
 

You can read more about what we do and who we are.


About the job

(Please read the full job description for more detail)

Closing date: 12pm Monday 23 October 2017
Intervews: Tuesday 31 October 2017

Terms, conditions and benefits:

  • Pay: £17,772 to £19,430 per year (NJC Scale 17- 20), per year starting at the bottom of the scale.
  • Contract type: Permanent.
  • This is a full time post, 40 hours per week.
  • 30 days' annual leave plus Bank Holidays.
  • Free Health Scheme with UK Healthcare.
  • Pension - Employer contributes 4% and employees contribute a minimum of 0.8%, (see Summ of T&Cs below).
  • There is a requirement to work flexibly as required, which will include occasional evening work. 
 
 
 
You’ll be working in the High Support team and line managed by the Deputy Project Manager.
You’d be based at Bristol Foyer.
 
The High Support team is a large and supportive team, who understand the importance of team work. The team is spread over two hostels, but this role will be based at the larger of the two. We offer housing management and support to 76 young people with high support needs. 
 
This role is a combination of receptionist and administrator duties, and as such will often be the first point of call for young people’s and visitors' queries.  You will represent the organisation to any callers, visitors and young people so you need to have a friendly and welcoming approach. 
 
We are looking for people with administration experience and a background of working within a busy environment.  You will hold a pivotal role, supporting the effective delivery and monitoring of the service. The team is busy and vibrant and need an organised administrator to support their work with vulnerable young people. 
 
The team are very supportive of each other and through reflective practice we are always learning from our own and each other’s experiences. 
 
Our work is rooted in providing support in a Psychologically Informed Environment framework known as PIE. 

A typical day might include:
  • Answering immediate questions from young people, or sign posting them to the relevant team member
  • Liaising with all members of the team, including relief workers and agencies to ensure that all shifts are covered
  • Recording and reporting maintenance repairs and assisting with the monitoring of void rooms.
  • Welcoming visitors to the project and site.
  • Gathering data and preparing statistical information for monitoring and reporting.
 

I love life

About you

You have empathy and understanding of the needs of homeless young people, young people leaving care, and the barriers they face. You like being around and working with young people.

You should be able to remain welcoming to young people, whilst also maintaining professional boundaries with the ability to challenge low-level anti-social behaviour. 

You are a positive and approachable person who is a team player with good strong organisational skills. 

You are comfortable using all forms of Microsoft Office and will enjoy learning and implementing new technology. 

You will also need to be able to work flexibly and balance conflicting priorities.

You are someone with reception and/or admin experience and a first class telephone manner and communication skills.

The passion and ability to work with young people in an ever changing environment is a must.  
 
 
If you’d like to have an informal chat about the role please contact Vicky Holder, Deputy Project Manager, on vicky.holder@1625ip.co.uk or 0117 317 8800.


Closing Date: 12pm Monday 23 October 2017

Interviews:  Tuesday 31 October 2017

Sometimes we get a lot of applications and we are unable to respond to everyone. So, if you have not heard from us by Monday 30 October 2017 please assume that you have not been successful in your application. Alternatively, we will contact you by e-mail and/or telephone to invite you to an interview. Interviews will be held in central Bristol.


Interested?

Download the documents in the Job Pack below or email jobs@1625ip.co.uk

Job pack

Policies
 


Returning completed applications:

 
You can send your application by email to jobs@1625ip.co.uk or by post to:
 
HR Department
Independent People
Kingsley Hall
59 Old Market Street
Bristol
BS2 OER

Equal opportunities for everyone

We safeguard and promote the safety and welfare of children, young people and vulnerable adults.
 
We expect all our staff to do this and to have appropriate criminal and reference checks. Any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) Barred List Disclosure Check. 

We believe ex-offenders should have an equal chance to become employees or volunteers. Having a criminal record does not automatically mean you can’t work here. We will take the time to consider the offence, the role and the risk.

We pride ourselves on being an equal opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation. Our workforce should represent our community.

We are particularly keen to increase applications from Black and Minority Ethnic groups as they are currently under-represented. This said, all applications are only considered on merit.

We do everything we can to make sure our recruitment opportunities don’t have barriers for disabled applicants. If you have a disability and need an adjustment made to any part of the recruitment process please let us know as soon as possible.

Some examples of types of adjustments we can make are:

  • If you have dyslexia and need extra time during assessments, this can be agreed.
  • If you use a wheelchair or have limited mobility we can make sure your interview is in an accessible room.
  • If you have back pain and need to stretch we can provide breaks in an interview.
Please read our full Policies above for more detailed information or for further advice please contact us on  jobs@1625ip.co.uk
All contents copyright© 2013. 1625 Independent People is a charity and a registered society (Co-operative and Community Benefit Societies Act 2014, reg: 23964R exempt from registration with the Charity Commission). Registered office: Kingsley Hall, 59 Old Market Street, Bristol, BS2 0ER. Created & Managed By Solsoft