1625 Independent People

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Tales by the Oven
Friday 18 August 2017

A year of positive energy
Tuesday 1 August 2017

Receptionist Administrator

About us

1625 Independent People prevents youth homelessness in the South West and has been helping 16-25 year olds reboot their lives for over 30 years. 
With around 100 staff in four locations, we provided housing and support to around 2000 young people last year.

We’re one of the brightest youth organisations in the South West, leaders in our field, no other organisation in the area has the same wealth of experience.

Our service works because we include young people at every level of our organisation.

Read more about what we do and who we are.

About the job

(Please read the full job description for more detail)

Closing date: 9am Weds 13 December 2017 
Intervews: Weds 20 December 2017

Terms, conditions and benefits:

  • Hours per week: 40 hours per week – Full time
  • Contract type: Permanent
  • Pay: £17,772 to £19,430 per year (NJC Scale 17- 20), (pro rata for part time) starting at the bottom of the scale.
  • 30 days' annual leave plus Bank Holidays (pro rata).
  • Free Health Scheme with UK Healthcare.
  • Pension - Employer contributes 4% and employees contribute a minimum of 0.8%, (see Summ of T&Cs below)
  • There is a requirement to work flexibly as required, which will include occasional evening work.
You'll be working in the High Support Team based at the Bristol Foyer, and line managed by the Deputy Manager.

About the role

The high support team is a large and supportive team, who understand the importance of team work. The team is spread over two hostels but this role will be based at the larger of the two. We offer housing management and support to 76 young people with high support needs.
This role is a combination of receptionist and administrator duties, and as such will often be the first point of call for young people’s and visitor queries.  

You will represent the organisation to any callers, visitors and young people, so you need to have a friendly and welcoming approach.
We are looking for people with administration experience and a background of working within a busy environment.  You will hold a pivotal role, supporting the effective delivery and monitoring of the service. The team is busy and vibrant and need an organised administrator to support their work with vulnerable young people.
The team are very supportive of each other and through reflective practice we are always learning from our own and each other’s experiences. Our work is rooted in providing support in a Psychologically Informed environment framework known as PIE.
A typical day will include:
1.    Answering immediate questions from young people, or sign posting them to the relevant team member
2.    Liaising with all members of the team, including relief workers and agencies to ensure that all shifts are covered
3.    Recording and reporting maintenance repairs and assisting with the monitoring of void rooms.
4.    Welcoming visitors to the project and site.
5.    Gathering data and preparing statistical information for monitoring and reporting.

I love life

About you

You have empathy and understanding of the needs of homeless young people, young people leaving care, and the barriers they face. You like being around and working with young people.

You have a real interest in helping young people develop their confidence and independent living skills. You’re able to be flexible in your role and to react appropriately to a wide range of scenarios and can maintain professional boundaries with young people at all times.
You do not necessarily need experience of working directly with young people or within a hostel setting - an understanding of young people's needs is more important, as is a positive, can do attitude.
Everything else we can teach you and we will provide a comprehensive induction into the role and the service, with ongoing training.
If you’d like to have an informal chat about the role please contact: Vicky Holder, Deputy Manager at vicky.holder@1625ip.co.uk or 0117 9276805.

Closing Date: 9am Wednesday 13 December 2017

Interviews:  Wednesday 20 December 2017

Due to the volume of applications, we aren’t able to respond to candidates who are unsuccessful. If you have not received a response from us within a week of the closing date, please assume that your application has been unsuccessful on this occasion.


Download the documents in the Job Pack below or email jobs@1625ip.co.uk

Job pack


Returning completed applications:

You can send your application by email to jobs@1625ip.co.uk or by post to:
HR Department
1625 Independent People
Kingsley Hall
59 Old Market Street

Equal opportunities for everyone

We safeguard and promote the safety and welfare of children, young people and vulnerable adults.
We expect all our staff to do this and to have appropriate criminal and reference checks. Any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) Barred List Disclosure Check. 

We believe ex-offenders should have an equal chance to become employees or volunteers. Having a criminal record does not automatically mean you can’t work here. We will take the time to consider the offence, the role and the risk.

We pride ourselves on being an equal opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation. Our workforce should represent our community.

We are particularly keen to increase applications from Black and Minority Ethnic groups as they are currently under-represented. This said, all applications are only considered on merit.

We do everything we can to make sure our recruitment opportunities don’t have barriers for disabled applicants. If you have a disability and need an adjustment made to any part of the recruitment process please let us know as soon as possible.

Some examples of types of adjustments we can make are:

  • If you have dyslexia and need extra time during assessments, this can be agreed.
  • If you use a wheelchair or have limited mobility we can make sure your interview is in an accessible room.
  • If you have back pain and need to stretch we can provide breaks in an interview.
Please read our full Policies above for more detailed information or for further advice please contact us on  jobs@1625ip.co.uk
All contents copyright© 2013. 1625 Independent People is a charity and a registered society (Co-operative and Community Benefit Societies Act 2014, reg: 23964R exempt from registration with the Charity Commission). Registered office: Kingsley Hall, 59 Old Market Street, Bristol, BS2 0ER. Created & Managed By Solsoft